How to Recover a Hacked Instagram Account

 

If you suspect your Instagram account has been hacked or compromised, it’s important to take action as soon as possible. Follow the steps below to regain access to your account:

1. Check Your Email Account for a Message From Instagram

2. Request a Login Link From Instagram

3. Request a Security Code or Support from Instagram

Step #1: Check Your Email Account for a Message from Instagram

If you received an email from Instagram — aka, security@mail.instagram.com — letting you know that your email address was changed, you may be able to undo this by using the “revert this change” option in that message.

Step #2: Request a Login Link from Instagram

If additional information was also changed (like your password), you should request a login link from Instagram. Here’s how to do it:

On the login screen, tap “Forgot password” (for iOS) or “Get help logging in” (for Android).

You’ll be taken to the “Trouble Logging In?” (iOS) or “Login help” (Android) page.

Then tap “Send Login Link” (iOS) or “Next” (Android) and follow the on-screen instructions.

Enter a secure email address that only you can access. Once you’ve submitted your request, be on the lookout for an email from Instagram with the next steps.

Step #3: Request a Security Code or Support from Instagram

If you’re unable to recover your Instagram account by following the above steps, you can report a hacked Instagram account.

Tap the “Help Us Recover Your Account” screen. This time, instead of requesting the security code, select “I can’t access this email or phone number.”

On the next page, fill in the form with your account details, select “My account was hacked” and click “Request Support.”

Once you submit your request, you should receive an auto-response email from the Security Team at Instagram asking you to help verify your identity. You’ll be asked for one or both of the following:

A photo of yourself holding a paper with a handwritten code Instagram has provided you.

The email address or phone number you signed up with and the type of device you used at the time of sign up (example: iPhone, Android, iPad, other).

For brands and creators on Instagram, keeping your account safe has never been more crucial.

And while there’s no 100% guaranteed way to stop your account from getting hacked, you can make it a whole lot harder for hackers by following these simple steps.

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